Warranty Policy
Warranty Policy
1-Year Limited Warranty
All LAKEMID products come with a 1-year limited warranty against manufacturing defects from the date of purchase.
What's Covered:
• Manufacturing defects in materials or workmanship
• Functional issues not caused by normal wear and tear
What's Not Covered:
• Normal wear and tear
• Damage from misuse, accidents, or improper assembly
• Products modified or repaired by third parties
• Commercial use
How to File a Warranty Claim:
-
Contact support@lakemid.com with your order number
-
Describe the issue and provide photos/video
-
We'll review and confirm eligibility within 2-3 business days
-
If approved, we'll provide resolution options:
• Replacement parts
• Full replacement unit
• Refund (if replacement unavailable)
Warranty Period by Product Type:
| Product Type | Warranty Period |
|---|---|
| Furniture | 1 year |
| Pet Products | 1 year |
| Electronics | 1 year |
| Toys | 6 months |
Note: Warranty claims must be submitted within the warranty period. Aosom LLC reserves the right to determine warranty coverage on a case-by-case basis