Warranty Policy

Warranty Policy

1-Year Limited Warranty
All LAKEMID products come with a 1-year limited warranty against manufacturing defects from the date of purchase.

What's Covered:
• Manufacturing defects in materials or workmanship
• Functional issues not caused by normal wear and tear

What's Not Covered:
• Normal wear and tear
• Damage from misuse, accidents, or improper assembly
• Products modified or repaired by third parties
• Commercial use

How to File a Warranty Claim:

  1. Contact support@lakemid.com with your order number

  2. Describe the issue and provide photos/video

  3. We'll review and confirm eligibility within 2-3 business days

  4. If approved, we'll provide resolution options:
    • Replacement parts
    • Full replacement unit
    • Refund (if replacement unavailable)

Warranty Period by Product Type:

Product Type Warranty Period
Furniture 1 year
Pet Products 1 year
Electronics 1 year
Toys 6 months

Note: Warranty claims must be submitted within the warranty period. Aosom LLC reserves the right to determine warranty coverage on a case-by-case basis